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Posted 4/24/2007 4:36:45 PMPost #1395
 

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error 1

4/24/2007 3:34:38 PM

Scanning queues...

Scanning queue support@ibthost.com. Found 4 items.

Error occurred while processing email with subject 'Horrible printer' from 'carlos@carric.net' due to 'Server was unable to process request.'

Error occurred while processing email with subject 'Internet Down' from 'carlos@carric.net' due to 'Server was unable to process request.'

Error occurred while processing email with subject 'Mail down' from 'ctaborda@lansyx.com' due to 'Server was unable to process request.'

Error occurred while processing email with subject 'd' from 'ctaborda@lansyx.com' due to 'Server was unable to process request.'

0 items successfully processed in queue support@ibthost.com

4/24/2007 3:34:43 PM

Posted 4/24/2007 4:46:59 PMPost #1396
 

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second error

4/24/2007 2:04:48 PM
Scanning queues...
AN EXCEPTION HAS OCCURED
Error message: The request failed with HTTP status 401: Unauthorized.
Source: System.Web.Services
StackTrace:    at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
   at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
   at c360.EmailToCase.CrmService.Execute(Request Request)
   at c360.EmailToCase.CRMSecurityPrincipal.ᜀ()
   at c360.EmailToCase.CRMSecurityPrincipal.ᜀ()
   at c360.EmailToCase.CRMSecurityPrincipal.ᜀ(ICredentials A_0)
   at c360.EmailToCase.QueueManager.ᜁ()
   at c360.EmailToCase.QueueManager..ctor()
   at WinService.EmailToCaseService.ᜀ(Object A_0, ElapsedEventArgs A_1)
4/24/2007 2:04:49 PM

For more information, see Help and Support Center at

Posted 4/24/2007 4:47:06 PMPost #1397
 

c360 Product Expertc360 Product Expertc360 Product Expertc360 Product Expertc360 Product Expertc360 Product Expertc360 Product Expertc360 Product Expert
Please open a case with support@c360.com so that our team can investigate.

Arvind Raman
Director of Product Management
c360 Solutions Inc
Posted 4/24/2007 4:58:47 PMPost #1398
 

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I have sent over 4 requests today : /
Posted 5/5/2007 10:15:06 AMPost #1439
 

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I was unable to find your case in our system.  If this case has not been resolved, please email me at ken.champion@c360.com and I will be happy to follow up.

Ken Champion
c360 Technical Support Manager
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