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A semi colon character is expected errorExpand / Collapse
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Posted 8/31/2007 2:07:30 PMPost #1739
 

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I am not sure if this is a c360 issue or not.  One user receives two different error messages soon after he saves a contact edit.  The first is a simple message that says "A semi colon character is expected."  The second is an Internet Explorer Script Error with the information of Line 251, char 6, expected ';' and a url of http://localhost:2525/_grid/cmds/dlg_bulkedit.aspx?iObjType=2&iTotal=19&slds=

I am posting this question here because the c360 dupe detection window pops up a fraction of a second before the error window.  The information is saved if you ok through the message, but it is getting annoying.  I can't tell if the problem is a CRM issue, a c360 issue, or something else entirely.

Any thoughts?  Thanks,

Steve

Steve Luc
InfoGrow

Posted 9/5/2007 7:11:31 PMPost #1747
 

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Hi Steve,

To test whether this is a c360 error, go into Customizations, Contacts, Forms and Views, Form Properties, On Save and disable the script then have the user retest. If the error persists, it's a CRM issue. If this error doesn't appear, please submit an email with screen shots and details to support@c360.com.

Kanika Jackson
Tier 2 Product Support Specialist
c360 Solutions

Posted 9/6/2007 9:39:31 AMPost #1752
 

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Thanks for the suggestion. I have disabled the OnSave from both of the Account and Contact.  The problem still exists on my system.

Does c360 modify the global.js code in any way?  Someone via the Microsoft forum thinks this file might have been changed.

Steve

Steve Luc
InfoGrow

Posted 10/12/2007 4:40:21 PMPost #1828
 

Junior MemberJunior MemberJunior MemberJunior MemberJunior MemberJunior MemberJunior MemberJunior Member
Hi,

This issue appears to be more complex than the forum might handle so please submit details of the problem to support@c360.com so that a case is logged and we can personally work with you on this issue.

Kanika Jackson
Tier 2 Product Support Specialist
c360 Solutions

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