c360 Forums / Alerts / Version 3 Product Questions / Core Productivity Pack / c360 alerts do not pop-up / Latest Posts

RE: c360 alerts do not pop-up

kanika.jackson — Wed, 05 Sep 2007 19:41:17 GMT

Hi Randall,

The alerts should pop up when you access the record. The best way for us to troubleshoot this issue is for you to email your onload script to support@c360.com so that a case is created.

Kanika

RE: c360 alerts do not pop-up

RandallSmith — Mon, 27 Aug 2007 13:38:57 GMT

Ken - That did the trick, I just copied the OnLoad event and it worked -

Thanks - Randall Smith

RE: c360 alerts do not pop-up

Ken Champion — Tue, 21 Aug 2007 16:12:27 GMT

Generally, you should be able to. However, the text that you copy in may have some specific code that may not work for "Opportunities". It may need some modifications first.

RE: c360 alerts do not pop-up

RandallSmith — Mon, 20 Aug 2007 17:16:16 GMT

ken,

Thanks for the quick reply

Alerts work on everything else (Company, conact, etc..), I am thinking it may be code in the OnLoad event; there is no c360 code on the OnLoad for the opportunity, can I copy the code from the company OnLoad for c360 Alerts and paste that in the opportunity OnLoad event?

Randall

RE: c360 alerts do not pop-up

Ken Champion — Sat, 18 Aug 2007 18:11:08 GMT

Do alerts appears for other entities such as accounts, contacts, or cases? For activities, do you have an "Add Alert" button?

c360 alerts do not pop-up

RandallSmith — Fri, 17 Aug 2007 12:17:50 GMT

everytghing works fine, I can create a alters but they do not pop-up when I revisit the activity. I was under the impression that a alert woudl pop-up when I opened teh activity.

using: Windows Vista Enterprise / IE 7 / CRM 3.0 Desktop Client. (does not work in web client either)

crm site is a trusted site, with almost no security on it.

Randall