c360 Forums / Alerts / Version 3 Product Questions / Core Productivity Pack / Install Error: There was an error parsing the IsvConfig during Import / Latest Posts

RE: Install Error: There was an error parsing the IsvConfig during Import

pklingens — Wed, 14 Nov 2007 05:05:43 GMT

[quote][b]pklingens (11/14/2007)[/b][hr]
- manually imported the Alerts entity (with directions from support@c360)
- manually added the needed script for the onload event for the Alert popup for several entities (with directions from support@c360)
NOTE 1: it seem as if the Alerts onload script should be placed at the end.
NOTE 2: when doing this I found a onload script that had some javascript syntax
[/quote]

Forgot one important step:
Brume @ support @ c360 was kind enough to add the Add Alert button to the isv.config for us. ;)

RE: Install Error: There was an error parsing the IsvConfig during Import

pklingens — Wed, 14 Nov 2007 05:00:02 GMT

I had a similar issue.

Just wanted to share what solved it:
- manually imported the Alerts entity (with directions from support@c360)
- manually added the needed script for the onload event for the Alert popup for several entities (with directions from support@c360)
NOTE 1: it seem as if the Alerts onload script should be placed at the end.
NOTE 2: when doing this I found a onload script that had some javascript syntax issues...could this have been the cause...?

Got it to work at the end! Thanks again, Brume @ support @ c360

RE: Install Error: There was an error parsing the IsvConfig during Import

hong — Sun, 14 Oct 2007 20:48:08 GMT

I tried the 'vanilla' customizations.xml... still no luck. I'm sending in the SOS e-mail to support.

RE: Install Error: There was an error parsing the IsvConfig during Import

kanika.jackson — Fri, 12 Oct 2007 16:38:15 GMT

Hi,

Please see the following KB article to import a plain isv.config:

http://www.c360.com/Support/Default.aspx?tabId=23a72820577a443aac45d2bbbe95e706&linkId=a2bea9bdde4f41cc83e06cfbaa4bbb27&Number=KBA-01119&operation=KBDETAILS

If this doesn't resolve the issue, please email support@c360.com so that a case is created.

Install Error: There was an error parsing the IsvConfig during Import

hong — Thu, 11 Oct 2007 16:55:04 GMT

Can someone point out what would cause this? I replaced the isv.config.xml with the original one but it still didn't work.