RE: Summary error

Ken Champion — Fri, 01 Jun 2007 22:42:59 GMT

Hello, the critical phrase within the event log information is " Login failed for user 'NT AUTHORITY\ANONYMOUS LOGON'"

This kb article will give you a great deal of information to help you resolve the problem. Note, this article contains a link to another article where one of our partners supplied some more specific information. Hope this helps.

http://www.c360.com/Support/Default.aspx?tabId=23a72820577a443aac45d2bbbe95e706&linkId=a2bea9bdde4f41cc83e06cfbaa4bbb27&Number=KBA-01123&operation=KBDETAILS

Summary error

Martin Grenier — Thu, 31 May 2007 15:38:01 GMT

Hi,

I installed the latest version of my summary in an environement and I am sometimes unable to see the activities in there and get errors in event viewer. I had this version installed in a different environement and never had any problems. These are the messages from eventviewer that I get, any ideas why:

******[ BEGIN LOG RECORD ]*******

Message: Falied to fetch the data
Log Level: 1100: SEVERE
Timestamp: 5/31/2007 3:15:23 PM

Source Class: c360.Summary.GridDataPage
Source Method: ᜀ
Source Assembly: c360.Summary, Version=3.0.8.191, Culture=neutral, PublicKeyToken=null
Code:

******[ EXCEPTION ]*******

Exception: System.Data.SqlClient.SqlException: Login failed for user 'NT AUTHORITY\ANONYMOUS LOGON'.
at System.Data.SqlClient.ConnectionPool.GetConnection(Boolean& isInTransaction)
at System.Data.SqlClient.SqlConnectionPoolManager.GetPooledConnection(SqlConnectionString options, Boolean& isInTransaction)
at System.Data.SqlClient.SqlConnection.Open()
at c360.Summary.SummaryFetcher.InitializeFetcher(Boolean suppressSqlException)
at c360.Summary.GridDataPage.ᜀ()

******[ CONTEXT DATA ]*******

Application Name: c360 Summary
Application ID:
User ID:
Transaction Id:
Sequence: 263
Host IP/Name: ctor-pccrsiis02
Instance Name: /LM/W3SVC/1/Root/c360-2-128251046399620255
Process ID: 1304
Process Name: c:\windows\system32\inetsrv\w3wp.exe
Win 32 Thread ID: 4072
Thread ID: 4072
Thread Authentication type: NTLM
Thread Identity: MSOIT\magrenier
Process Authentication type: NTLM
Process Identity: MSOIT\magrenier
Screen Resolution: 1024x768
Web User Identity: MSOIT\magrenier
Is Authenticated: True
Server Machine Name: CTOR-PCCRSIIS02
Request Timestamp: 5/31/2007 3:15:23 PM
HTTP Method: POST
URL: /c360/Summary/GridData.aspx
User Hostname: 172.17.20.1
Secure Connection: False

*********** HTTP Headers *************

Cache-Control: no-cache
Connection: Keep-Alive
Content-Length: 464
Content-Type: application/x-www-form-urlencoded
Accept: */*
Accept-Encoding: gzip, deflate
Accept-Language: en-us
Authorization: NTLM TlRMTVNTUAADAAAAGAAYAIIAAAAYABgAmgAAAAoACgBIAAAAEgASAFIAAAAeAB4AZAAAAAAAAACyAAAABYKIogUCzg4AAAAPbQBzAG8AaQB0AG0AYQBnAHIAZQBuAGkAZQByAEMAVABPAFIALQBQAEMAQwBSAFMASQBJAFMAMAAyAPvVdYkNYw8RAAAAAAAAAAAAAAAAAAAAAEOMNDXLiu4n5vgljZmBIcOacIiJWFlpDn==
Host: 172.17.20.1
Referer: http://172.17.20.1/c360/Summary/GridLauncher.aspx?oGroup=MySummary&oSubject=&oActivityType=0&oDateFieldType=blank&oDateCondition=blank&oDateValue=&fromc360Dashboard=0&ShowAttachment=1
User-Agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.2; SV1; .NET CLR 1.1.4322; .NET CLR 2.0.50727)
UA-CPU: x86

**************************************

Application Path: /c360
Browser: System.Web.Mobile.MobileCapabilities
Content Encoding: utf-8
Content Length: 464
Content Type: application/x-www-form-urlencoded
Execution File Path: /c360/Summary/GridData.aspx

*********** HTTP Form Data *************

viewId:
viewType: 1039
pageNumber: 1
sortCol: scheduledend
sortDir: ascending
fetchXml:
filterField: subject
filterValue:
jumpField: subject
jumpValue:
autoQueryApi:
oReturnedType: 4200
oType: 0
oId:
distinctRecords: true
ignoreFilter: false
quickFindSearch: false
additionalData:
recordsPerPage: 50
contextId: c360GridContextId_b77b4e4c4f85466ab9c1e5eea97b804c
oGroup: MySummary
oSubject:
oActivityType: 0
oDateFieldType: blank
oDateCondition: blank
oDateValue:
invalidCache: true
:

***********************************

*****[ END LOG RECORD ]*****

And the other message is

******[ BEGIN LOG RECORD ]*******

Message: Login failed for user 'NT AUTHORITY\ANONYMOUS LOGON'.
Log Level: 1000: EXCEPTION
Timestamp: 5/31/2007 3:15:23 PM

Source Class: c360.Summary.SummaryFetcher
Source Method: InitializeFetcher
Source Assembly: c360.Summary, Version=3.0.8.191, Culture=neutral, PublicKeyToken=null
Code:

******[ CONTEXT DATA ]*******

Application Name: c360 Summary
Application ID:
User ID:
Transaction Id:
Sequence: 262
Host IP/Name: ctor-pccrsiis02
Instance Name: /LM/W3SVC/1/Root/c360-2-128251046399620255
Process ID: 1304
Process Name: c:\windows\system32\inetsrv\w3wp.exe
Win 32 Thread ID: 4072
Thread ID: 4072
Thread Authentication type: NTLM
Thread Identity: MSOIT\magrenier
Process Authentication type: NTLM
Process Identity: MSOIT\magrenier
Screen Resolution: 1024x768
Web User Identity: MSOIT\magrenier
Is Authenticated: True
Server Machine Name: CTOR-PCCRSIIS02
Request Timestamp: 5/31/2007 3:15:23 PM
HTTP Method: POST
URL: /c360/Summary/GridData.aspx
User Hostname: 172.17.20.1
Secure Connection: False

*********** HTTP Headers *************

**************************************

*********** HTTP Form Data *************

***********************************

*****[ END LOG RECORD ]*****

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RE: Summary error

Summary error