c360 Forums / Version 3 Product Questions / Audit / Other products

Will Audit show changes made when offline client goes back online

Huder — Mon, 25 Feb 2008 16:27:26 GMT

In other words, if our field sales are offline and makes changes to customer data while offline, will c360 Audit track the changes (and who made them) to the database when users go back online? I am hoping that this audit hole does not exist.

Thank you.

Latest version of Audit not working for custom entities

Steven de Rijk — Wed, 22 Aug 2007 22:17:57 GMT

Hi there,

I have installed the latest version of C360 Audit at a client site. I used the VASTAdminTool to integrate new and existing custom entities. The client did a bulk import of records at the beginning of the week, and at the moment C360 Audit is processing these at a rate of 4 records a minute. This means it will take 4-5 days for Audit to catch up 9about 24000 records to process). When I try to view Audit data for a custom entity (Audit link from within the record), I get the following error message for the shart change summary:

Exception encountered in VIVID CreateVIVIDAuditDataSet. Message there is no row at position 0.poctop of AdditionalFields.

And the following message for the normal change summary:

Exception encountered in VIVID CreateVIVIDAuditDataSet. Message Data Error. Object reference not set to an instance of an object. pocBefore FieldXML.

Also sometimes I get the following error message in the VAST section of the EventViewer (logged at about 10 second intervals):

Could not wrote recs to CoreSourceQueue: SQL DateTime overflow. Must be between 1/1/1753 12:00:00 AM and 31/12/9999 11:59:59 PM.

Also is there a way to speed up the processing of the VastQueueService?

If anyone has a resolution to any of these issues, or is experiencing simular issues, please contact me ASAP.Thank you for your assistance.

Kind regards,

Steven de Rijk

Developer

Australia

Version 3.0.9 of Audit has been released

Arvind Raman — Mon, 06 Aug 2007 22:18:05 GMT

Version 3.0.9 of Audit has been released today. The products can be found on the regular product download page

http://www.c360.com/DownloadRegister.aspx

Release Notes

New Feature

An option has been added to the VASTAdmin tool that will force the tool to process not only new custom entities but existing ones as well

Fixed Issues

Locking exception while logging to a file. The application will successfully write logs related to CRM events to a file with appropriate locking mechanism.
Default view set from ‘Copy and Customize’ screen of Deleted Account does not work. This will allow user to set a default view from ‘copy & customize’ screen of a ‘Deleted Accounts’ filter.
Clicking on “Apply rule” option under “Actions” menu of Audit Analyzer displays an error message with GUID & does not apply the rule. This fix will allow user to apply ‘CRM Workflow rules’ to the records from Audit Analyzer and Audit Tracker actions menu.
Deleted On' date-time value in the “Deleted Contact” view does not reflect the correct time of deletion. The date-time stamp in the Analyzer Filter for deleted entity records differs from <entity> change summary “modifiedOn” date-time stamp by a number of hourly increments.
Audit Activity Parties copies all records for pre-existing Activity Edits. If the system contains pre-existing Activities prior to the install of Audit, and when one of these pre-existing Activities is edited - Audit will no longer copy all Activity Parties in the vscrmauditactivitypartybase table
System-created Filter/View "Deleted” yields error in Audit Analyzer. This fix will allow user to view deleted custom entity records on the Analyzer screen when ‘Delete<customentityname> filter’ is selected in Audit filters pick-list.
Options in System Views do not appear for Custom entity. If we create and register a new custom entity, the various options for System views now appear for the custom entity.
When a view is customized to include 'Additional fields'; Audit throws an exception in an installation wherein the SQL Server is installed using a non- default Case Sensitive Collation. This fix will allow user to successfully change the display type of entity fields to In additional fields from ‘copy & customize this view’ or ‘Customize this view’ section.

Hotfix (Maintenance Release 2) for Audit available now!

Arvind Raman — Mon, 07 May 2007 09:52:05 GMT

A hotfix (Maintenance Release 2 - version 3.0.8.371) for Audit is available now. The patch as well as the release notes can be downloaded from the link below
http://www.c360.com/Download/MR2/c360.Audit.PatchRelease.zip

Note - This patch setup can only be installed on top of version 3.0.8.191 of Audit (and/or MR1 - version 3.0.8.257)

Hotfix for Version 3.0.8.191 available

Arvind Raman — Tue, 20 Mar 2007 14:27:24 GMT

A hotfix for Audit version 3.0.8.191 is available now. The patch as well as the release notes can be downloaded from the attached zip file.

Note - This patch setup can only be installed on top of version 3.0.8.191 of Audit