c360 Forums / Version 3 Product Questions / Record Editor / Core Productivity Pack

Record Editor using Client Side RAM

staylor3 — Mon, 19 May 2008 09:58:53 GMT

I've noticed when doing bulk updates for multiple Contacts/Companies 250 per sheet the RAM for each page increases for iexplore.exe until it finally crashes. Once you restart iexplore.exe the RAM recharges but still acts the same after it reaches the computers allotted RAM. Record Editor seems slow with the CPU usage jumping all over the place, but still manageable.

Adding Record Editor Icon to Custom Entities

Stephaner — Wed, 23 Jan 2008 15:49:01 GMT

It doesn't appear that the Record Editor icon is automatically added to Custom Entities in CRM. It was added to Accounts, Contacts, etc. but not the 3 Custom Entities we have. Can you please provide me with the instructions to do so. Thanks

Announcing c360 Record Editor: New for all Core Productivity Pack Customers

Arvind Raman — Wed, 19 Sep 2007 09:00:57 GMT

c360 is pleased to announce the availability of 'Record Editor': the newest member of the c360 Core Productivity Pack family.

c360 Record Editor makes any Microsoft CRM view fully editable with the click of a button. Simply access any CRM view from anywhere within Microsoft CRM and click 'Edit Records' and you are immediatley presented with an editable grid where all custom and standard fields can be modified individually or in bulk. Record Editor works with all standard and custom entities and all standard and custom fields excluding system fields like 'Date Created' where modification is not possible. c360 has added Record Editor to our Core Productivity Pack so it is available at no charge to all Core Productivity Pack customers with current maintenance agreements.

Click here to see a screenshot

Learn more about Record Editor by visiting the product page at http://www.c360.com/RecordEditor.aspx (contains a Media Library with video, screenshots etc)

If you are a current Core Productivity Pack customer and want to request licenses for Record Editor, please visit http://www.c360.com/LicenseRequest.aspx

If you want a 2 week evaluation license of Record Editor for your production system, please visit http://www.c360.com/Evaluation.aspx

Object does not support this property or method errors after installing

Ken Champion — Thu, 06 Dec 2007 15:53:10 GMT

After recently installing or upgrading a c360 module, you may experience the above problem. This symptom may occur in multiple c360 modules.

Refer to kb article: http://www.c360.com/Support/?tabid=23a72820577a443aac45d2bbbe95e706&linkId=2bac9bd3dbc3464d86273ab33f0efbf4&Number=KBA-01211&operation=KBDETAILS

Metadata could not be retrieved after installing Record Editor

Ken Champion — Thu, 29 Nov 2007 11:17:46 GMT

PROBLEM: After installing Record Editor, one or more users may experience a 'Metadata could not be retrieved' error.

EXPLANATION: This is a result of Record Editor being installed with improper CRM Administrator credentials.

RESOLUTION: Execute the following steps to resolve:

1) Uninstall Record Editor via 'Add/Remove Programs'.

2) Install Record Editor again. Go through the install prompts and make sure to enter the proper user name and password of a CRM administrator that is NOT in 'Restricted Access Mode'.

This issue will be resolved in an upcoming release.

Record Editor throws .net error for Opptys and Accounts for certain security Roles

UC-Michael — Wed, 31 Oct 2007 17:24:31 GMT

For most security roles the record editor works fine for all entities, but the Account and Opportunity entities throw a .net error. A previous issue with aspx pages (the MFS grid) in the Toolkit folder have were corrupted by the installation of Record Editor that was fixed by deleting the entire ToolKit folder and running a repair on Record Editor, but still throwing .net errors for Account and Opportunities.

Bulk Update Appointment Status

Stephaner — Fri, 12 Oct 2007 09:43:25 GMT

Is there a way for us to bulk update Appointment Status? We have a lot of appointments we would like to be able to do a bulk update to instead of having to handle them one by one.

Record Editor does not utilize Field Level Security at this time

Ken Champion — Wed, 19 Sep 2007 10:08:42 GMT

The current version of Record Editor does not interface with the Field Level Security. This functionality will be implemented in a later release.