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Posted 5/31/2007 3:38:01 PMPost #1525
 

Junior MemberJunior MemberJunior MemberJunior MemberJunior MemberJunior MemberJunior MemberJunior Member
Hi,

I installed the latest version of my summary in an environement and I am sometimes unable to see the activities in there and get errors in event viewer. I had this version installed in a different environement and never had any problems. These are the messages from eventviewer that  I get, any ideas why:

******[ BEGIN LOG RECORD ]*******

            Message: Falied to fetch the data
          Log Level: 1100: SEVERE
          Timestamp: 5/31/2007 3:15:23 PM

       Source Class: c360.Summary.GridDataPage
      Source Method: ᜀ
    Source Assembly: c360.Summary, Version=3.0.8.191, Culture=neutral, PublicKeyToken=null
               Code:

******[ EXCEPTION ]*******

Exception: System.Data.SqlClient.SqlException: Login failed for user 'NT AUTHORITY\ANONYMOUS LOGON'.
   at System.Data.SqlClient.ConnectionPool.GetConnection(Boolean& isInTransaction)
   at System.Data.SqlClient.SqlConnectionPoolManager.GetPooledConnection(SqlConnectionString options, Boolean& isInTransaction)
   at System.Data.SqlClient.SqlConnection.Open()
   at c360.Summary.SummaryFetcher.InitializeFetcher(Boolean suppressSqlException)
   at c360.Summary.GridDataPage.ᜀ()

******[ CONTEXT DATA ]*******

   Application Name: c360 Summary
     Application ID:
            User ID:
     Transaction Id:
           Sequence: 263
       Host IP/Name: ctor-pccrsiis02
      Instance Name: /LM/W3SVC/1/Root/c360-2-128251046399620255
         Process ID: 1304
       Process Name: c:\windows\system32\inetsrv\w3wp.exe
   Win 32 Thread ID: 4072
          Thread ID: 4072
Thread Authentication type: NTLM
    Thread Identity: MSOIT\magrenier
Process Authentication type: NTLM
  Process Identity: MSOIT\magrenier
  Screen Resolution: 1024x768
  Web User Identity: MSOIT\magrenier
   Is Authenticated: True
Server Machine Name: CTOR-PCCRSIIS02
  Request Timestamp: 5/31/2007 3:15:23 PM
        HTTP Method: POST
                URL: /c360/Summary/GridData.aspx
      User Hostname: 172.17.20.1
  Secure Connection: False

*********** HTTP Headers *************

  Cache-Control: no-cache
  Connection: Keep-Alive
  Content-Length: 464
  Content-Type: application/x-www-form-urlencoded
  Accept: */*
  Accept-Encoding: gzip, deflate
  Accept-Language: en-us
  Authorization: NTLM TlRMTVNTUAADAAAAGAAYAIIAAAAYABgAmgAAAAoACgBIAAAAEgASAFIAAAAeAB4AZAAAAAAAAACyAAAABYKIogUCzg4AAAAPbQBzAG8AaQB0AG0AYQBnAHIAZQBuAGkAZQByAEMAVABPAFIALQBQAEMAQwBSAFMASQBJAFMAMAAyAPvVdYkNYw8RAAAAAAAAAAAAAAAAAAAAAEOMNDXLiu4n5vgljZmBIcOacIiJWFlpDn==
  Host: 172.17.20.1
  Referer: http://172.17.20.1/c360/Summary/GridLauncher.aspx?oGroup=MySummary&oSubject=&oActivityType=0&oDateFieldType=blank&oDateCondition=blank&oDateValue=&fromc360Dashboard=0&ShowAttachment=1
  User-Agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.2; SV1; .NET CLR 1.1.4322; .NET CLR 2.0.50727)
  UA-CPU: x86

**************************************

   Application Path: /c360
            Browser: System.Web.Mobile.MobileCapabilities
   Content Encoding: utf-8
     Content Length: 464
       Content Type: application/x-www-form-urlencoded
Execution File Path: /c360/Summary/GridData.aspx

*********** HTTP Form Data *************

  viewId:
  viewType: 1039
  pageNumber: 1
  sortCol: scheduledend
  sortDir: ascending
  fetchXml:
  filterField: subject
  filterValue:
  jumpField: subject
  jumpValue:
  autoQueryApi:
  oReturnedType: 4200
  oType: 0
  oId:
  distinctRecords: true
  ignoreFilter: false
  quickFindSearch: false
  additionalData:
  recordsPerPage: 50
  contextId: c360GridContextId_b77b4e4c4f85466ab9c1e5eea97b804c
  oGroup: MySummary
  oSubject:
  oActivityType: 0
  oDateFieldType: blank
  oDateCondition: blank
  oDateValue:
  invalidCache: true
  :

***********************************

*****[ END LOG RECORD ]*****

 

And the other message is

******[ BEGIN LOG RECORD ]*******

            Message: Login failed for user 'NT AUTHORITY\ANONYMOUS LOGON'.
          Log Level: 1000: EXCEPTION
          Timestamp: 5/31/2007 3:15:23 PM

       Source Class: c360.Summary.SummaryFetcher
      Source Method: InitializeFetcher
    Source Assembly: c360.Summary, Version=3.0.8.191, Culture=neutral, PublicKeyToken=null
               Code:

******[ CONTEXT DATA ]*******

   Application Name: c360 Summary
     Application ID:
            User ID:
     Transaction Id:
           Sequence: 262
       Host IP/Name: ctor-pccrsiis02
      Instance Name: /LM/W3SVC/1/Root/c360-2-128251046399620255
         Process ID: 1304
       Process Name: c:\windows\system32\inetsrv\w3wp.exe
   Win 32 Thread ID: 4072
          Thread ID: 4072
Thread Authentication type: NTLM
    Thread Identity: MSOIT\magrenier
Process Authentication type: NTLM
  Process Identity: MSOIT\magrenier
  Screen Resolution: 1024x768
  Web User Identity: MSOIT\magrenier
   Is Authenticated: True
Server Machine Name: CTOR-PCCRSIIS02
  Request Timestamp: 5/31/2007 3:15:23 PM
        HTTP Method: POST
                URL: /c360/Summary/GridData.aspx
      User Hostname: 172.17.20.1
  Secure Connection: False

*********** HTTP Headers *************

  Cache-Control: no-cache
  Connection: Keep-Alive
  Content-Length: 464
  Content-Type: application/x-www-form-urlencoded
  Accept: */*
  Accept-Encoding: gzip, deflate
  Accept-Language: en-us
  Authorization: NTLM TlRMTVNTUAADAAAAGAAYAIIAAAAYABgAmgAAAAoACgBIAAAAEgASAFIAAAAeAB4AZAAAAAAAAACyAAAABYKIogUCzg4AAAAPbQBzAG8AaQB0AG0AYQBnAHIAZQBuAGkAZQByAEMAVABPAFIALQBQAEMAQwBSAFMASQBJAFMAMAAyAPvVdYkNYw8RAAAAAAAAAAAAAAAAAAAAAEOMNDXLiu4n5vgljZmBIcOacIiJWFlpDn==
  Host: 172.17.20.1
  Referer: http://172.17.20.1/c360/Summary/GridLauncher.aspx?oGroup=MySummary&oSubject=&oActivityType=0&oDateFieldType=blank&oDateCondition=blank&oDateValue=&fromc360Dashboard=0&ShowAttachment=1
  User-Agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.2; SV1; .NET CLR 1.1.4322; .NET CLR 2.0.50727)
  UA-CPU: x86

**************************************

   Application Path: /c360
            Browser: System.Web.Mobile.MobileCapabilities
   Content Encoding: utf-8
     Content Length: 464
       Content Type: application/x-www-form-urlencoded
Execution File Path: /c360/Summary/GridData.aspx

*********** HTTP Form Data *************

  viewId:
  viewType: 1039
  pageNumber: 1
  sortCol: scheduledend
  sortDir: ascending
  fetchXml:
  filterField: subject
  filterValue:
  jumpField: subject
  jumpValue:
  autoQueryApi:
  oReturnedType: 4200
  oType: 0
  oId:
  distinctRecords: true
  ignoreFilter: false
  quickFindSearch: false
  additionalData:
  recordsPerPage: 50
  contextId: c360GridContextId_b77b4e4c4f85466ab9c1e5eea97b804c
  oGroup: MySummary
  oSubject:
  oActivityType: 0
  oDateFieldType: blank
  oDateCondition: blank
  oDateValue:
  invalidCache: true
  :

***********************************

*****[ END LOG RECORD ]*****




 

Posted 6/1/2007 10:42:59 PMPost #1529
 

Forum MemberForum MemberForum MemberForum MemberForum MemberForum MemberForum MemberForum Member
Hello, the critical phrase within the event log information is " Login failed for user 'NT AUTHORITY\ANONYMOUS LOGON'"

This kb article will give you a great deal of information to help you resolve the problem.  Note, this article contains a link to another article where one of our partners supplied some more specific information.  Hope this helps.

http://www.c360.com/Support/Default.aspx?tabId=23a72820577a443aac45d2bbbe95e706&linkId=a2bea9bdde4f41cc83e06cfbaa4bbb27&Number=KBA-01123&operation=KBDETAILS

Ken Champion
c360 Technical Support Manager

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