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 Posted 9/24/2007 1:17:53 PM |
| | | We have a custom application that was developed with the SDK. In the past weve always loaded it with other c360 tools. Now we have an install that is only using our app. When I try to load the SDK license file, I recieve the following error: "An error has occured while validating the license information. The request failed with HTTP status 404: Not found" We also recieve this error inside of CRM when tring to access and pages that were created with the SDK. Does anyone have any idea how I can get passed this issue. |
| | Posted 9/24/2007 1:28:59 PM |
| | When I try to load the SDK license file, I recieve the following error: "An error has occured while validating the license information. The request failed with HTTP status 404: Not found" This problem is caused by the fact that you skipped an important step in the installation process. Please review the "Installation" chapter in the training guide, review the highlights in this post and also search the forum for other posts about this same problem.
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| | Posted 9/24/2007 3:13:45 PM |
| | | I don't see any steps i missed on either of those posts. |
| | Posted 9/24/2007 3:20:12 PM |
| | | Correction.... the only step we are missing is step #8. We didn't recieve a license file only the EXE to install the license. |
| | Posted 9/24/2007 3:25:49 PM |
| | 9 times out of 10, a HTTP 404 error means that the "WebServicesUrl" key is not configured correctly. For example, if you are using the Microsoft CRM VPC, CRM has been configured on port 5555 and therefore you would need to configure this key to http://danubecrm:5555/mscrmservices This article discusses this issue: http://www.c360.com/Support/Default.aspx?Number=KBA-01007&operation=KBDETAILS
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| | Posted 9/24/2007 3:28:10 PM |
| | If you watch the installation video, it shows you exactly how to deploy the license you received in the form of an EXE.
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| | Posted 9/24/2007 3:52:31 PM |
| | | OK. I've watched your video...... This is exactly what i was doing...When I Run the EXE, Choose the Website, Click validate it starts validating, gets to step 2 then throws the error. I should pointout that I'm not working on creating new pages. I'm deploying our custom pages (created by proteans) into the clients CRM enviorment. Also I don't have a Custom folder under the default CRM site on any of our installations (functioning and non-functioning installations). Doesn't it pull the c360.config from the RIWeb virtual Directory (under the Microsoft CRM v3.0 web site)? |
| | Posted 9/25/2007 9:44:51 AM |
| | | Git it...... Some how thw MSCRMServices virtual directory got set to use ASP 2.0 instead of ASP 1.1. I don't understand how CRM was working at all with this setting but changing it back to ASP 1.1 fixed the licensing issue. |
| | Posted 9/25/2007 5:13:58 PM |
| | Glad you found it. The reason why CRM was still working is because Microsoft CRM doesn't use it's own web services so it doesn't care wheter the Virtual directory is properly configured or not. However, as you experienced, it breaks all the third party applications.
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