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"Unable to add Print Reports menu item" error...Expand / Collapse
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Posted 9/26/2007 2:26:16 AMPost #1796
 

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Hello,

After installing SDK Toolkit on SBS this message is logged in Applicaition log every time when user open grid (it’s work properly):


*****[ BEGIN LOG RECORD ]*******

Message: Unable to add Print Reports menu item to the grid since we cannot connect to the Report Server webservice. Please check the url of Report Server webservice in c360.config.

Log Level: 900: WARNING

Timestamp: 26/09/2007 09:37:41

Source Class: c360.Toolkit.MsCrm.Controls.Grid

Source Method: ?

Source Assembly: c360.Toolkit.UI, Version=3.0.9.9, Culture=neutral, PublicKeyToken=null

Code:

******[ EXCEPTION ]*******

Exception: System.Web.Services.Protocols.SoapException: System.Web.Services.Protocols.SoapException: The permissions granted to user 'ATC-GLOBAL\ludmila.korobkina' are insufficient for performing this operation. ---> Microsoft.ReportingServices.Diagnostics.Utilities.AccessDeniedException: The permissions granted to user DOMAIN\commondomainuser' are insufficient for performing this operation.

Thanks!

Posted 9/26/2007 8:51:43 AMPost #1797
 

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Unable to add Print Reports menu item to the grid since we cannot connect to the Report Server webservice. Please check the url of Report Server webservice in c360.config.

This message simply means that you have not configured your Report Server's URL correctly in the c360.config. This configuration key is documented and a sample is provided in the "Post-Installation Configuration" section of the training guide.

 

Posted 10/1/2007 10:48:22 AMPost #1818
 

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Thanks for response.

I think that config file have right connection string to report server, but the problem is in MS SBS permissions.

Pavel.

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