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 Posted 10/15/2007 9:35:56 AM |
| | | I am having an issue where sometimes activities display and some times they don't. It seems to be random and happens for all users. I have played with the issue from remote and when logged into the network and it happens either way. If I click on a summary in an entity I know has activities sometimes things come up and sometimes I get no activities (No activity records are available in this view). Can anyone give me an idea where I start troubleshooting this at. FYI, I have seen this on multiple clients in different systems. Is there an IE setting that may need to be tweaked? Do I need to play with he registry settings or something. When things do actually display the content is fine but it's all or nothing it seems like. |
| | Posted 10/16/2007 7:13:31 PM |
| | | Hi, There are many reasons why all activities may not show up for a given entity. You might check the My Preferences area and make sure all the related entities you want to see are selected then check the Advanced tab and make sure that "Consider only the regarding field" is unchecked. If this doesn't help, please email support@c360.com so that we can address the issue with you.
Kanika Jackson
Tier 2 Product Support Specialist
c360 Solutions |
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