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 Posted 6/16/2008 10:32:09 AM |
| | | Hi, I am having a problem with the 'IncludeStandardActions' property on the grid control. With this property set to false and run my application locally which displays a grid displaying Tickets (incidents) I do not see any of the standard actions. However, when I deploy my application to our CRM server a Reporting icon is displayed on the grid menu which displays the options: Case Summary Table, Top Knowledge Base Articles, Service Activity Volume and Negelcted cases. Why is this menu showing up? Thanks, John |
| | Posted 6/16/2008 2:09:49 PM |
| | | The grid is designed to automatically connect to your SRS server and display the CRM reports appropriate for the entity being displayed in the grid. The reason why this option was not available in your test environment is because our SDK was unable to discover the URL for your SRS report and therefore this feature was turned off. This can be fixed in your test environment by specifying the appropriate URL in the c360.config file (please refer to the training manual for more details). You can turn off this feature by setting the "AllowPrintReports" property on the grid to false.
Jeremie Desautels VP, Product Marketing c360 Solutions |
| | Posted 6/17/2008 6:00:02 AM |
| | | Thanks, That worked a treat! John |
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