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 Posted 6/28/2006 10:20:47 AM |
| | When adding a Record Detail onto a Console some text fields of the record detail attributes do not scale right...
See attachmentUsing version 3.0.6.103
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| | Posted 6/28/2006 11:34:46 AM |
| | | I'd like to note that the same issue is visible when opening the console not using the outlook client... |
| | Posted 6/28/2006 6:30:17 PM |
| | I notice that the "Address 2" filed on the "Lokatie adres" section spans two columns. This is probably what is throwing off our Entity Edit page. Try changing the layout a little bit by making sure that all fields line up.
Jeremie Desautels VP, Product Marketing c360 Solutions |
| | Posted 6/29/2006 3:10:07 AM |
| | | As you can see in the configuration (the attachment) the column does not span 2 columns, but 1...only thing is that there is no column besides it. I think that is causing the problem.
Other forms/sections that we have designed like this originally in crm seem to show this problem.
Another thing is that for some reason I cannot change the properties after selecting the field...
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| | Posted 6/29/2006 1:26:54 PM |
| | | I agree with you: it looks like this problem is caused by the fact that there is not other field next to "Adres 2". I will bring this up to our developers. In the mean time the workaround is to either remove "Adres 2" or to add a field next to it. I realize these are not perfect solutions but it will allow your detail cell to render properly while we work on a solution.
Jeremie Desautels VP, Product Marketing c360 Solutions |
| | Posted 6/30/2006 3:26:29 AM |
| | OK, thanks.
Any idea why I cannot change the properties of fields in the designer?
I can add/remove fields, and add/remove sections....
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| | Posted 11/2/2006 4:46:37 PM |
| | Jeremie Desautels (6/29/2006)
I agree with you:it looks like this problem is caused by the fact that there is not other field next to "Adres 2". I will bring this up to our developers. In the mean time the workaround is to either remove "Adres 2" or to add a field next to it.
I realize these are not perfect solutions but it will allow your detail cell to render properly while we work on a solution.
During the last conference call and online support I asked you if the issue was solved.
You told me you seemed to recall it was fixed in version 3.0.108 (I was still running 3.0.106)
I installed 3.0.108 and I sent an email today to support@c360.com and some screenshots that show that it has not been solved yet (in my humble opinion)
Just wanted to try a FYI post...because of the forum login trouble/fix we talked about in a pm conversation  |
| | Posted 11/2/2006 5:43:49 PM |
| | pklingens (11/2/2006)
During the last conference call and online support I asked you if the issue was solved.
You told me you seemed to recall it was fixed in version 3.0.108 (I was still running 3.0.106) It's true that I said that but I also said "don't quote me on this because I am not 100% certain." Well guess what: I was wrong! The defect is still marked as "opened" in our tracking system and the fix will not even going to be available on the November 15 release. Let me go talk to our product manager, twist his arm and wrestle him until he promises to get this taken care of once and for all.
Jeremie Desautels VP, Product Marketing c360 Solutions |
| | Posted 11/3/2006 2:14:54 AM |
| | Jeremie Desautels (11/2/2006)
It's true that I said that but I also said "don't quote me on this because I am not 100% certain."
This I do recall...and sorry about quoting you...
Oops, just did that again...  |
| | Posted 12/13/2006 4:56:27 PM |
| | | Has there been any progress made on this issue? I hate to think that I need to go back and redesign each form so the record details will properly display. |
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