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Installed multiple add-ons, now can't access...Expand / Collapse
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Posted 8/30/2006 2:48:24 PMPost #603
 

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I'm currently evaluating several of the c360 product.  I had the Relationship Explorer installed, and was testing, and all looked good.

I then proceeded to install the Multi-Field Search, Summary, Forecast Manager and MyWorkplace add-ons (one right after the other), and now when I try to go into the C360 Settings in CRM (or access the Relationship Explorer or other add-ons), I just get the hourglass and/or the web page acts like it's trying to load, but nothing ever appears.

Any pointers as to where I might look to troubleshoot this?

Thanks

Posted 8/30/2006 2:58:20 PMPost #606
 

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I would look in the event log hoping to find additional information about the problem. If you don't find anything, open a support case by sending an email to support@c360.com and make sure to include screenshots, copy of error messages you find in event log, etc.

 

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