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Duplicate Detection Error in Event LogExpand / Collapse
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Posted 11/29/2006 1:48:30 AMPost #870
 

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Hi All,

I have installed the duplicate detection module and configured the match codes as required.  However when I try to generate the match codes so that duplicates can be detected.  I receive the following error in the event log:

Event Type: Error
Event Source: c360
Event Category: None
Event ID: 0
Date:  29/11/2006
Time:  4:39:51 PM
User:  N/A
Computer: CORPAPPDEV01
Description:
******[ BEGIN LOG RECORD ]*******

            Message: Exception while generating match codes (non-scheduled)
          Log Level: 1100: SEVERE
          Timestamp: 29/11/2006 4:39:51 PM

       Source Class: c360.DuplicateDetection.MCNowGenerator
      Source Method: GenerateAllMatchCodeNow
    Source Assembly: c360.DuplicateDetection, Version=3.0.6.109, Culture=neutral, PublicKeyToken=null
               Code:

******[ EXCEPTION ]*******

Exception: System.Net.WebException: The request failed with HTTP status 404: Not Found.
   at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
   at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
   at c360.Toolkit.CRM2005.CrmService.Execute(Request Request)
   at c360.Toolkit.CRM2005.CRMService.ᜁ(Request A_0)
   at c360.DuplicateDetection.CRMUser.ᜀ()
   at c360.DuplicateDetection.CRMUser.FetchIdOfLoggedUser()
   at c360.DuplicateDetection.Util.ᜀ()
   at c360.DuplicateDetection.Util.GetLoggedUserID()
   at c360.DuplicateDetection.MatchCodeGeneration..ctor()
   at c360.DuplicateDetection.MCNowGenerator.GenerateAllMatchCodeNow(Boolean sendMail, String sendTo)

******[ CONTEXT DATA ]*******

   Application Name: c360 DuplicateDetection Logic
     Application ID:
            User ID:
     Transaction Id:
           Sequence: 414
       Host IP/Name: CORPAPPDEV01
      Instance Name: c360.DuplicateDetection.MatchCodeGeneratorService.exe
         Process ID: 3696
       Process Name: C:\Program Files\c360 Solutions\V3\Services\DuplicateDetectionService\c360.DuplicateDetection.MatchCodeGeneratorService.exe
   Win 32 Thread ID: 2836
          Thread ID: 2836
Thread Authentication type:
    Thread Identity:
Process Authentication type: NTLM
  Process Identity: SECC\admin-crm
  Screen Resolution: 1024x768

*****[ END LOG RECORD ]*****


For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

I'm not quite sure what website is causing the 404 error as I have browsed to a lot of them and they all seem to respond.

Any ideas?

Kind Regards,
Ozan Makinaci.

Posted 12/1/2006 2:35:17 PMPost #885
 

c360 Product Expertc360 Product Expertc360 Product Expertc360 Product Expertc360 Product Expertc360 Product Expertc360 Product Expertc360 Product Expert
OzanMakinaci (11/29/2006)
Hi All,

I have installed the duplicate detection module and configured the match codes as required. However when I try to generate the match codes so that duplicates can be detected. I receive the following error in the event log:

Event Type:Error
Event Source:c360
Event Category:None
Event ID:0
Date:29/11/2006
Time:4:39:51 PM
User:N/A
Computer:CORPAPPDEV01
Description:
******[ BEGIN LOG RECORD ]*******

Message: Exception while generating match codes (non-scheduled)
Log Level: 1100: SEVERE
Timestamp: 29/11/2006 4:39:51 PM

Source Class: c360.DuplicateDetection.MCNowGenerator
Source Method: GenerateAllMatchCodeNow
Source Assembly: c360.DuplicateDetection, Version=3.0.6.109, Culture=neutral, PublicKeyToken=null
Code:

******[ EXCEPTION ]*******

Exception: System.Net.WebException: The request failed with HTTP status 404: Not Found.
at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
at c360.Toolkit.CRM2005.CrmService.Execute(Request Request)
at c360.Toolkit.CRM2005.CRMService.ᜁ(Request A_0)
at c360.DuplicateDetection.CRMUser.ᜀ()
at c360.DuplicateDetection.CRMUser.FetchIdOfLoggedUser()
at c360.DuplicateDetection.Util.ᜀ()
at c360.DuplicateDetection.Util.GetLoggedUserID()
at c360.DuplicateDetection.MatchCodeGeneration..ctor()
at c360.DuplicateDetection.MCNowGenerator.GenerateAllMatchCodeNow(Boolean sendMail, String sendTo)

******[ CONTEXT DATA ]*******

Application Name: c360 DuplicateDetection Logic
Application ID:
User ID:
Transaction Id:
Sequence: 414
Host IP/Name: CORPAPPDEV01
Instance Name: c360.DuplicateDetection.MatchCodeGeneratorService.exe
Process ID: 3696
Process Name: C:\Program Files\c360 Solutions\V3\Services\DuplicateDetectionService\c360.DuplicateDetection.MatchCodeGeneratorService.exe
Win 32 Thread ID: 2836
Thread ID: 2836
Thread Authentication type:
Thread Identity:
Process Authentication type: NTLM
Process Identity: SECC\admin-crm
Screen Resolution: 1024x768

*****[ END LOG RECORD ]*****


For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


I'm not quite sure what website is causing the 404 error as I have browsed to a lot of them and they all seem to respond.

Any ideas?

Kind Regards,
Ozan Makinaci.


Please open a support case at support@c360.com and someone will be able to assist you.

thanks

Arvind Raman
Director of Product Management
c360 Solutions Inc
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