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c360 Mobile CRM for Microsoft Dynamics CRM 4.0

c360 Mobile CRM is a software solution that enables Microsoft CRM users equipped with Windows Mobile devices to access and modify Microsoft CRM data. c360 Mobile CRM is a highly scalable and flexible solution that provides mobile sales and service functionality out of the box and can be tailored for industry and customer specific needs

The features of c360 Mobile CRM are:

  • Rapid Deployment; Ready to use upon installation
  • Fast Background Synchronization
  • Limited Training Required
  • Filtered Information
  • Easy customization and fully customizable
  • Online and Offline
  • Wide Range of Supported Hardware
  • Microsoft Certified Solution

Mobile CRM is available in 2 versions

  1. Standard Version

  2. Professional Version

Differences between the 2 versions

  • Only difference between the Standard and Professional Version is the ability to use the Mobile CRM SDK to customize the Professional Version
  • Professional Version includes all of the capabilities of the Standard Version
  • Professional Version can be customized using the Mobile CRM SDK. Customization refers to extending the Mobile CRM client with client-side callouts and custom controls
  • Professional Versions more suited for advanced needs such as signature capturing, barcode scanning, route navigation etc. If these types of customizations are not required, Standard Version will suffice for your needs

Below table outlines the different features of Mobile CRM as well as the differences between the 2 versions

Standard Version

Professional Version

Server
Graphical UI Designer
Powerful graphical configuration of the mobile application, inside Dynamics CRM with the familiar customization tools.
ü
ü

Full Dynamics CRM 4.0 Capabilities
Support for all standard and custom entities, advanced relationships, including many-to-many relationships, custom forms and views, multi-lingual, multi-currency, multi-tenant

ü
ü
Supports all Standard and Custom entities
ü
ü
Authentication
Forms Based (IFD) or Windows Authentication (AD) Forms Based (IFD) or Windows Authentication (AD)
Mobile Client
Familiar look and feel of Dynamics CRM
The same look and feel of Dynamics CRM makes it easier for users to learn and adopt the mobile client
ü
ü

Online and Offline Data Access
Anytime and anywhere access to your CRM information, even when you are out of network coverage, or not allowed communications

ü
ü
Role Based Deployment
Define user profiles and deploy your mobile application specifically tailored for the needs of the mobile users
ü
ü
Pocket Outlook Integration
Access CRM information directly from within Pocket Outlook. Open Contacts, Appointments and Task from Pocket Outlook in Mobile CRM to see contextual information
ü
ü

Custom Client-side business logic
Define custom business logic to add additional functionality to the mobile application.

n/a
ü

Custom Controls
Add UI specific functionality. Integrate PDA functionality like the camera or barcode scanner, or create new controls like capturing a signature

n/a
ü
Deployment

Power of Choice
You can choose how you want to deploy, On-premise, Partner hosted, or even hosted by CWR Mobility. You can always move your configuration together with your CRM installation

ü
ü

Over the Air deployment of mobile clients
Install the software directly from the internet onto your device, without having the mobile user to come to the office

ü
ü

 

System Requirements:
Below are the minimum software and hardware requirements to use Reporting

Client
- PocketPC 2003, 2003 2nd Edition or Windows Mobile 5.0
- Minimum Resolution 240 x 240
- 64MB Internal Memory
- WiFi, GPRS or UMTS Connectivity
- Touchscreen
- .NET Compact Framework 2.0
- SQL Server Mobile

Server:
- Microsoft Dynamics CRM
- Internet Information Server 6.0
- SQL Server 2005
- NET Framework 2.0

 

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