NEWS
March 10, 2009- c360 Solutions, a CDC Corporation (NASDAQ: CHINA) company and the leading provider of add-on products, industry solutions and development tools for the Microsoft Dynamics CRM today announced at the Microsoft CONVERGENCE 2009 show that it has expanded its c360 product line of add-on applications for Microsoft Dynamics CRM with the addition of a new set of solutions designed specifically to address the needs of many high-tech companies.
C360 High-Tech solutions expand the c360 product line and help enhance its position as one of the premiere sets of add-on resource tools for Microsoft Dynamics CRM currently available. Some of the features and benefits of c360 High-Tech include the ability to publish technical support knowledgebases to the web, which helps prospects and/or customers to find solutions without assistance; the ability for customers to update their profiles online; helping to improve the accuracy and speed of forecasting revenue; and helping to improve service and support efficiency by enabling the creation/viewing and editing of customer service and technical support cases.
These new components, which are now available, are collectively referred to as “Productivity Packs,” and include, the:Core Productivity Pack, which includes:
Sales Productivity Pack, which includes:
Service Productivity Pack, which provides:
“The latest c360 solution set directly addresses the needs of many high-tech companies that operate in a fast-moving environment and require the ability to manage large amounts of customer information quickly,” said Lisa Patrick, vice president of Global Sales and Operations. “In today’s economic times, the loss of even one customer could impact a company’s growth and profitability. This is especially true for high-tech companies, many of which are measured by their customers on the level of customer service delivered. This vertical solution features functionality that includes multi-field searching, editable grids, relationship charting, knowledge base, and personal consoles, which we believe helps raise customer satisfaction levels while delivering a quick return on investment for high-tech enterprises.”
About CDC Software
CDC Software, The Customer-Driven Company, is a provider of enterprise software applications designed to help organizations deliver a superior customer experience while increasing efficiencies and profitability. CDC Software's product suite includes the Pivotal CRM (customer relationship management), Respond (customer complaint and feedback management), c360 CRM add-on products, industry solutions and development tools for the Microsoft Dynamics CRM platform, Ross ERP (enterprise resource planning) and SCM (supply chain management), MVI real-time performance management, IMI warehouse management and order management, Platinum China HR (human resource) and business analytics solutions.
These industry-specific solutions are used by more than 6,000 customers worldwide within the manufacturing, financial services, health care, home building, real estate, and wholesale and retail distribution industries. The company completes its offerings with a full continuum of services that span the life cycle of technology and software applications, including implementation, project consulting, outsourced business services, application management and offshore development. CDC Software is the enterprise software unit of CDC Corporation (NASDAQ: CHINA) and is ranked number 18 on the Manufacturing Business Technology 2006 Global 100 List of Enterprise and Supply Chain Management Application vendors. For more information, please visit www.cdcsoftware.com
About c360
c360, a product line of add-on applications for Microsoft Dynamics CRM, is an Independent Software Vendor (ISV) specializing in the development of add-on products, vertical solutions and development tools for the Microsoft Dynamics Customer Relationship Management (Microsoft CRM) platform. For more information, visit the c360 Solutions, Inc. web site: www.c360.com
Cautionary Note Regarding Forward-Looking Statements
This press release includes "forward-looking statements" within the meaning of the United States Private Securities Litigation Reform Act of 1995, including statements relating to expected revenue growth, expansion of distribution channels, partnership relationship, penetration of new markets and strategic initiatives at the company and other statements that are not historical fact, the achievement of which involve risks, uncertainties and assumptions. These statements are based on management's current expectations and are subject to risks and uncertainties and changes in circumstances. There are important factors that could cause actual results to differ materially from those anticipated in the forward-looking statements, including the future growth of the enterprise software industry, and competitive products and technology. . Further information on risks or other factors that could cause results to differ is detailed in filings or submissions with the United States Securities and Exchange Commission made by CDC Corporation in its Annual Report for the year ended December 31, 2005 on Form 20-F filed on June 21, 2006. All forward-looking statements included in this press release are based upon information available to management as of the date of the press release, and you are cautioned not to place undue reliance on any forward-looking statements which speak only as of the date of this press release. The company assumes no obligation to update or alter the forward looking statements whether as a result of new information, future events or otherwise.
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Contact:
CDC Corporation
Investor Relations
Monish Bahl
MBahl@cdcsoftware.com