c360 Microsoft Dynamics CRM Product Pricing
Product pricing is listed below. Licensing is per user and company must have as many c360 licenses as the number of active Microsoft CRM licenses. For example, an organization that owns 100 Microsoft CRM licenses but has assigned only 25 to users need only buy 25 c360 licenses.
c360 Productivity Pack Pricing (significant savings over individual product pricing. Click here to see how to upgrade to a Productivity Pack from your existing c360 products)
| Productivity Pack |
Included Products |
Price |
c360 Productivity Pack - Core
For CRM Version 4.0
- 32 bit available
- 64 bit available
- IFD available
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For CRM Version 4.0
Alerts
Console
Multi-Field Search
Record Editor
Relationship Explorer/Charting
SharePoint Integration
Summary
For CRM Version 3.0
Data Quality Center
Relationship Explorer
Console
Multi-Field Search
Summary
Alerts
Email Link
Record Editor
For CRM Version 1.2
Dashboard
(SearchPac) Query Manager
(SearchPac) Multi-Field Search
Activity Summary
Email Link |
$95/CRM license |
c360 Productivity Pack - Sales
For CRM Version 4.0
- 32 bit available
- 64 bit available
- IFD available
| Forecast Manager
Web Connect |
$35/CRM license |
c360 Productivity Pack - Service
For CRM Version 4.0
- 32 bit available
- 64 bit available
- IFD available
|
Email To Case
My Workplace |
$35/CRM license |
| c360 Data Quality Center Remote Installation Assistance |
$995 (one-time fee) |
| c360 Web Connect Remote Installation Assistance |
$995 (one-time fee) |
Additional c360 Product Pricing
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SDK/Development Tools pricing
Vertical Solution pricing
c360 High-Tech Notes: There is a 10-license minimum for purchases of c360 High-Tech. The same support and installation rules apply to the Customer Portal component of c360 High-Tech. See the section titled 'Important Customer Portal Installation Information' for details.
External Access Product pricing
Remote Installation Assistance pricing
| Product |
Price |
| Remote Installation Assistance and Help Building Forms |
$995 one time service fee |
Important Customer Portal Licensing Information: There is a 10-license minimum for purchases of the Customer Portal. Customer Portal pricing is based on the number of active Microsoft CRM licenses regardless of how many customers will be accessing the Customer Portal. Customer Portal requires a single Microsoft CRM license so that the Customer Portal can access Microsoft CRM. The Customer Portal does not create additional entries/users in Active Directory. Microsoft requires that applications that update data from outside CRM purchase a Microsoft CRM External Connector license.
Important Customer Portal Installation Information: The cost of the Portal includes new releases for a period of one year from initial purchase date. In addition, the cost of the Portal includes direct technical assistance with any product defects. The cost of the Portal does not cover installation related questions or administrative and user training. These services can be provided by c360 at an additional fee (see http://store.yahoo.com/c360/customerportal.html to purchase) or can be provided by a c360 Portal Certified Partner. c360 strongly encourages the use of a c360 Portal Certified Partner to implement the Customer Portal. Contact Sales@c360.com to be referred to a c360 Portal Certified Partner if you are not already working with one. Fees for c360-provided installation assistance and training webinars are listed below:
- Remote Installation Assistance: $995 (one time fee for scheduled remote one-on-one assistance by a c360 technician)
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Support and New Releases (Productivity Packs only - See SDK materials for c360 SDK Support and maintenance information) |
Customers that purchase a c360 Productivity Pack are entitled to support and new releases of the purchased product(s) for one year from the time of purchase of the initial product licenses. Subsequent purchases of additional licenses of the same product fall under the terms of the initial purchase. After one year from initial purchase, Client may purchase annual support contracts at 20% of current list price of all c360 products owned at time of maintenance renewal. c360 support is subject to the terms and conditions of the c360 Solutions Software License Agreement.
c360 provides a 30-day grace period after support expiration to allow customers to purchase an additional year of support at 20% of current list price or products owned. For every 30 days past the initial 30-day grace period the support percentage will increase by 10%. For example, if a customer elects to renew support after 14 months (within 30 days past the 30 day grace period) of owning a c360 product, the renewal percentage will increase from 20% to 30% of current product list price. In all cases where an additional year of support is purchased, the term of that support will commence as of the expiration date of the original support period. For example, an organization that purchases c360 products on January 1, 2005 and waits to renew support until February 2006 will receive support through December 31, 2006; one year starting from the expiration of the original term.
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Availability of Bundle and Suite offerings
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c360 Bundle and Suite offerings (includes c360 Bundle, c360 Suite, c360 Bundle Plus and c360 Suite Plus) are no longer available to new customer as of December 31, 2004.
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Volume Discounts |
Organizations with a large number of users can inquire about volume discounts by emailing sales@c360.com or by calling 888.929.3670. |
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Effective Dates |
Prices effective December 10, 2009 |
