c360 Microsoft Dynamics CRM Product Pricing
Product pricing is listed below. Licensing is per user and unless noted otherwise the company must have as many c360 licenses as the number of active Microsoft CRM licenses. For example, an organization that owns 100 Microsoft CRM licenses but has assigned only 25 to users need only buy 25 c360 licenses.
Volume discounting can be applied to organizations with over 30 users. Please contact sales@c360.com for more information.
Get the latest c360 product compatibility information:
Access the c360 Product Compatibility Matrix
Products noted with (*) require a remote installation - fees are listed below
c360 Productivity Pack Pricing
Additional c360 Product Pricing
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c360 Audit* |
$3500 server fee* + $125/CRM license |
| *Includes c360 Audit Remote Installation Assistance |
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c360 CTI |
$820/Server (includes 5 user licenses) + $150/user |
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c360 Import Manager |
Full Edition
Unlimited Users: $2,900
Upgrade to Full Edition : $995
Demo/Testing License**: $1450 unlimited users |
| **Must purchase a standard product license to purchase the testing/demo license. |
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Vertical Solution pricing (includes Microsoft xRM license)
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c360 Financial Services Pack |
$3500 server fee** + $275/CRM license
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| **Includes initial installation of the Audit product on up to two environments. |
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c360 High-Tech Notes: There is a 10-license minimum for purchases of c360 High-Tech. The same support and installation rules apply to the Customer Portal component of c360 High-Tech. See the section titled 'Important Customer Portal Installation Information' for details.
External Access Product pricing
Important Customer Portal Licensing Information: There is a 10-license minimum for purchases of the Customer Portal. Customer Portal pricing is based on the number of active Microsoft CRM licenses regardless of how many customers will be accessing the Customer Portal. Customer Portal requires a single Microsoft CRM license so that the Customer Portal can access Microsoft CRM. The Customer Portal does not create additional entries/users in Active Directory. Microsoft requires that applications that update data from outside CRM purchase a Microsoft CRM External Connector license.
Important Customer Portal Installation Information: The cost of the Portal includes new releases for a period of one year from initial purchase date. In addition, the cost of the Portal includes direct technical assistance with any product defects. The cost of the Portal does not cover installation related questions or administrative and user training. These services can be provided by c360 at an additional fee (see http://store.yahoo.com/c360/customerportal.html to purchase) or can be provided by a c360 Portal Certified Partner. c360 strongly encourages the use of a c360 Portal Certified Partner to implement the Customer Portal. Contact Sales@c360.com to be referred to a c360 Portal Certified Partner if you are not already working with one. Fees for c360-provided installation assistance and training webinars are listed below:
Remote Installation pricing
Remote Installation Notes: One time fee per organization - required for all products except Web Connect
c360 provides a 30-day grace period after support expiration to allow customers to purchase an additional year of support at 20% of current list price or products owned. For every 30 days past the initial 30-day grace period the support percentage will increase by 10%. For example, if a customer elects to renew support after 14 months (within 30 days past the 30 day grace period) of owning a c360 product, the renewal percentage will increase from 20% to 30% of current product list price. In all cases where an additional year of support is purchased, the term of that support will commence as of the expiration date of the original support period. For example, an organization that purchases c360 products on January 1, 2011 and waits to renew support until February 2012 will receive support through December 31, 2012; one year starting from the expiration of the original term.
Effective Dates
Prices effective January 17, 2012
