Dynamics Support and Training

Technical Support

During the past twelve years, the c360 technical support team has worked with over 2,200 Dynamics clients.  Their technical support ranges from v4.0, up to the new Dynamics 365 Sales and Customer Service on-premise and Online solutions.  Working with tools that integrate at the deepest level of the Microsoft platform, the c360 group has the ability to troubleshoot and understand how to support your organization. Across platforms, multi-lingual implementations, custom or vanilla systems, let the c360 support team help resolve technical issues when they arise in your Dynamics CRM system.

Help-Desk Services

The c360 technical services team has been working with Microsoft CRM clients for more than twelve years, and has experience with all platforms and supports hundreds of clients in each of these environments. Based in Atlanta, GA with additional off-shore support in Bangalore, India, and St. Petersburg, Russia, the c360 team has extensive coverage for your Dynamics support and services requirements.

End-User and Technical Training

c360 provides a wide variety of training services, ranging from general instruction on the base Dynamics modules, to customized training programs for highly customized CRM environments.  In addition, the c360 team specializes in custom training programs to support Dynamics 365 migrations from prior versions of Microsoft Dynamics CRM to conversions from proprietary CRM systems.